Franchising, retail, business
08/01/2015
Job Description
• Providing functional expertise in executing functional responsibilities.
• Uses all operational tools to plan and achieve operational excellence in the store. Tools include Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.
• Lead the shift allocation as per existing labour laws in consultation with Operations Manager.
• Solicits customer feedback to understand customer needs and the needs of the local community.
• Utilizes Management Information tools and analyzes financial reports to identify and address trends and issues in store performance.
• Providing people with coaching, feedback, and developmental opportunities and building effective teams.
• Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance.
• Oversees training and development of store team directly and makes effective staffing decisions.
• Participates in succession planning activities to support people growth.
Skills
Able to work extended working hours and during weekends as well.
Ability to manage store operations independently.
Ability to manage large teams effectively in a fast paced environment.
Knowledge of customer service techniques.
Knowledge of supervisory practices and procedures.
Organization and planning skills.
Strong operational skills in a customer service environment.
Strong problem solving skills.
Fonte:http://www.bayt.com/en/job/restaurant-general-manager-in-uae-3185164/?utm_source=subscription&utm_medium=email&utm_campaign=j_job_alerts_en_2